Most leaders remain firmly in a protection mode, working to ensure the safety of their people and the continuity of their business. Their management teams are scattered around the globe, and their people are worried about their job security. Their supply chains are broken. Their Asia-based call centers have disappeared, as workers have been forced home without laptops, broadband or phones. At the same time, their employees are trying to homeschool their children or protect parents and grandparents from the Covid-19 virus. And they’re facing immense uncertainty: They don’t know how fast they will recover or what the world will be like when we come out of the pandemic.
Media & Entertainment
Telcos can take strategic actions to better serve customers in the new normal and quickly emerge from the Covid-19 crisis stronger.
What the CEOs of the 2020s can learn from the business leaders of the 1940s as they confront Covid-19.
Energy & Natural Resources
The Covid-19 crisis has caused significant disruptions to the global commodities supply chain, putting energy and natural resource companies on a complex obstacle course to recovery.
Commercial leaders are setting up a revenue “win room” where they can think the unthinkable, sharpen their sales focus and accelerate their sales cadence.
Sales could fall up to 35% this year, but companies can still emerge stronger, more innovative and more purposeful.
Service Design & Operations
The coronavirus pandemic is reshaping how customers and businesses interact, especially on digital platforms. This checklist can help CX leaders map a path forward.
PE leaders are scrambling to keep up with the Covid-19 crisis. What they need is a practical way to assess risk company by company and prioritize the most effective response.
Telcos have a vital role to play in helping communities respond to the Covid-19 pandemic.
Many CEOs understand that we are entering the “Great Retooling,” a time when they have the right and the duty to question everything they know about business.
The innovative choices that help them serve customers during the current crisis could fundamentally redefine the company’s future. They can equip themselves to survive and thrive in a more turbulent world ahead—one of disruption from climate change, evolving globalization, technology and more.
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Our main focus is to help you win more clients by increasing sales and making sure your sales and marketing processes are well optimized. We make sure to choose the methods that match your business capabilities. We not only give you valuable recommendations, but also control the implementation.